News Connection

  November - 2008 - Issue 2

News Publication for Netnix Clients      

 
 

Check out our new site

 

 

Check out our new site

www.netnix.com

From our site you can stay up to date on the latest Counterpoint news, see upcoming events, download brochures, access new version information, view technical tips, and watch product demos.  In addition, our support page allows you to submit online support questions, and allows us to access your computer remotely by providing you with a session code. 

 

 

 

 

 

Stay Current!

If you're currently on CSS (CounterPoint Subscription Service), we would like to encourage you to make sure to renew your CSS on-time to avoid costly penalties.  Please contact us if you have any questions or concerns.

 

 

 

Join us on March 3-6th for Connect 2009 in Baltimore at the Baltimore's Inner Harbor.  

 

You'll benefit from in-depth breakout sessions, celebrated guest speaker Bob Negen, who understands the challenges and opportunities every business owner faces and how to deal with them. His hard-hitting and often hilarious stories come from over two decades building his own business from $17,000 in annual sales to a multi-store, multi-million dollar operation.

 

Register now

 

 

 

 

 

 

 

Radiant Systems -CounterPoint SQL receives 5 Stars from The CPA Technology Advisor!

 

overall ratingCounterPoint SQL from Radiant Systems is a fully integrated, customizable point-of-sale system. Available in two versions — CounterPoint SQL Express for smaller retailers and CounterPoint SQL Enterprise for larger retailers with multiple locations — the product provides retailers with the functionality they need.

 

  • EASE OF USE - 5 STARS

  • MODULES/SCALABILITY - 5 STARS

  • FEATURES/FUNCTIONALITY - 5 STARS

  • INTEGRATION - 5 STARS

  • TRACKING/REPORTING - 5 STARS

  • RELATIVE VALUE - 5 STARS

 

2008 Overall Rating: 5 Stars

Read more

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CounterPoint V7.5.16 is now available!

CounterPoint V7.5.16 is now available.  It boasts several important new features, including:

In the upcoming version, the Modify Grids Utility now allows swapping color and size values. This new addition allows you to easily correct grids for which the color and size values are reversed. This makes the Consolidated Grids Report more useful.

You will also be able to Deactivate Loose Kits. By designating a loose kit as "inactive", you prevent CounterPoint from automatically adding or prompting the user to add the component items to a ticket when the parent item is sold. You can do this without deleting the kit definition.

Also in V7.5.16, you'll be able to Generate a .CSV Customer List for all Customers, not just those with sales history. This will allow you to create more complete mailings or conduct broader marketing activities.

View details of all the new features.

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10 Tips for Retailers during today's challenging economy.

With the holiday season just around the corner, and the economy at it's worst, now, more than ever retailers have to be creative in order to drive sales and attract more customers.  Here are some suggestions that can help you thrive in a downward economy. 

  1. Get aggressive with repeat business. You know your customers better than anyone else, and they know you.  Capitalize on that by providing incentives for your existing customers to encourage repeat business.

  2. Focus on your local area, with gas prices on the rise, allocate your marketing budget to consumers who live close to your store. 

  3. Offer Online Shopping, more hours, less money, and gas prices are responsible for increased purchasing on the internet. By not providing an online presence you will not only miss out on the online business, you'll most certainly loose in-store business as well.  

  4. Provide Online Incentives, free shipping, free gift-wrapping and discounts will surely help to generate online sales. 

  5. Provide in-store incentives such as; free gift-wrapping, coupons, punch-card incentive (like the 12 days of Christmas) and invite guest to attend your store, like Santa and his elves.

  6. Great customer service, nothing will drive your business away faster than a rude sales clerk.  Make sure your staff is being helpful, and thankful toward your customers.

  7. Offer various payment options, now is not the time to stop offering American Express or discover because their rates are too high. Early reports show that consumers are planning to use their credit cards more than ever this Holiday season.

  8. Listen and collect valuable customer information.  What do consumers think about your store?  Where are they coming from? What is their email address? Capturing your clients zip codes can help you focus your marketing dollars more effectively.  Capturing their email addresses will allow you to communicate your marketing messages through email.

  9. Provide post holiday coupons, for example; purchase 25 dollars or more and save 10 dollars on any purchases after January 1st.

  10. Position seasonal items at the registers, wrapping paper, scotch tape, gift tags and candy conveniently located at or by the register will generate additional purchases at the check out counter.

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Industry Analysis predicted an increase in online spending - You don't have to miss out!

We can have your business online easily and quickly with CPOnline. 

CPOnline is an ecommerce and web-hosting service designed especially for CounterPoint V7 and CounterPoint SQL merchants. You can easily create your ecommerce store from your existing CounterPoint data and start reaching new customers. Integrated retail and ecommerce doesn't get any easier than this!

An online store is a great way to reach customers or to keep in touch with your existing ones. But how do you set up shop on the Internet without getting tangled up in a web of technical issues? CPOnline works with your CounterPoint system to let you expand your business to the Web with a minimum of effort and expense. Powerful enough to accommodate all of your ecommerce demands, but simple enough for anyone to operate, CPOnline makes opening your online store easy and affordable.

CPOnline is fully integrated with CounterPoint V7 and CounterPoint SQL, which means you can maintain your brick-and-mortar and online stores at the same time. Update your inventory in CounterPoint and publish your changes to CPOnline instantly. Upload customer records from CounterPoint V7 and invite your existing customers into your online store. Deliver online orders from CPOnline to CounterPoint for easy fulfillment. CPOnline and your CounterPoint system work together seamlessly, allowing you to open your doors to the world.

With CPOnline, setting up your online store couldn't be easier. Choose one of our professionally-designed templates to give your store its overall look and feel, then use point-and-click layout editors to tailor the template to suit your tastes. Modify your store's content and behavior using CPOnline's Store Administration tools and apply your changes with the click of a button. Add your own images, create a custom contact form, choose featured and special items, set up search options, and much more—all without editing a single line of HTML.

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Contact Us

Phone: 212-924-7925

Fax: 212-924-5970

 

Address:

27 West 24th Street

New York City, NY 10010

Steve Rolnik stever@netnix.com, Tina Dillon email: TinaD@netnix.com