Our tech support
and customer
service
specialist
are fully
trained in
the latest
and greatest
to help you
to
troubleshoot,
to walk you
through the
issue or to
resolve them
ourselves
with all
point-of-sale
and
accounting
hardware and
software
needs.
Our
Consulting
consist of:
Consulting,
Analysis,
Design and
Development
Services
We provide
custom
analysis,
design and
development
services for
all parts of
your
business
needs to
provide a
complete
solution buy
simpflying
business.
Today's
business
demands
different
kinds of
solution.
Performance,
scalability,
and
reliability
are
essential;
cost and
time to
market are
always
critical. We
can help you
establish a
strong
database
foundation
for
maintaining
enterprise-scale
application
quality.
Microsoft
SQL Server
2000 and SQL
Server 2005
provide
robust data
modeling,
management
and analysis
capabilities,
allowing
your
organization
to adapt
quickly to
evolving
business
needs. We
work with an
in-depth
evaluation
of business
requirements,
plans,
architectures,
and designs
of
operational
systems and
environments.
This
early-stage
our
consulting
service
allows you
to identify
and mitigate
risks, and
realize the
benefits of
your
application
more
quickly.
Successful
companies
know how to
turn every
transaction
into an
opportunity
for building
strong
customer
connections.
Your
information
workers need
to be able
to
consistently
align and
mobilize
customer
data,
people, and
systems in a
way that
unlocks the
value of
isolated
information
and
increases
the
effectiveness
of your
customer
relationship
management
systems.
We can help
you discover
the root
cause of the
problems and
provide
solutions
sets that
meet your
budget
requirements
and business
needs.
Get the
Right
Information
to the Right
People
Knowledge is
of critical
importance
to any
company,
which is why
it is vital
that the
right
information
reaches the
right
people.
Technology
and software
can help to
sharpen your
company's
competitive
edge by
empowering
your most
important
business
asset-your
people-to
deliver
greater
business
impact. You
can help
them be more
productive
by
connecting
them with
the right
information
quickly, so
that they
can
transform
business
information
into
insights,
and
translate
insights
into
organizational
knowledge
and actions.
The new
generation
of
technologies
can make it
much easier
for your
people to:
-
Find
relevant
information
quickly
and
securely.
-
Use
information
to drive
intelligent
decision-making.
-
Quickly
share
knowledge
results
across
the
enterprise
and
beyond.
By enhancing
your
people's
ability to
find, use,
and share
information,
your workers
will have
more time to
spend with
customers,
partners,
and
suppliers-and
more time to
solve
problems and
look for new
opportunities.
Overcome
Information
Obstacles
With the
benefits IT
has enabled,
there are
also some
emerging
challenges.
Companies
pay a high
price for
information
overload.
The
International
Data
Corporation
(IDC)
estimates
that
information
workers
spend as
much as 30
percent of
their time
searching
for
information,
at a cost of
$18,000 each
year per
employee in
lost
productivity.
Meanwhile,
the
University
of
California,
Berkeley,
predicts
that the
volume of
digital data
we store
will nearly
double in
the next two
years.
Faced with
the volume
of data that
is generated
every second
of every
day, how can
you empower
your people
to get the
information
they need to
stay focused
on the tasks
that are
most
important
and that
deliver the
greatest
value? And
how can you
give them
the tools to
use that
information
as
effectively
as possible,
and share it
with teams,
partners,
and
suppliers?
Organizations
need more
than just
better
search
tools. They
need a
comprehensive
approach to
enterprise
information
management
that spans
information
creation,
collection,
and use-and
that helps
ensure they
can unlock
the full
value of
their
investments
in both
information
and people.
Gain a
Competitive
Advantage
Because we
realize that
general
reports are
not enough,
we offer
comprehensive
custom
reporting
that using
Crystal
Reports
for getting
information
easily and
more
securely.
These
technologies
empower your
people and
organization
to make
better
business
decisions,
be more
productive,
and,
ultimately,
achieve
greater
business
success.
-
Find:
Improve
individual
and
organizational
productivity
by
quickly,
smoothly,
and more
securely
connecting
people
with the
right
information,
regardless
of where
it
resides-Internet,
intranet,
line-of-business
applications,
or a
personal
computer.
Enterprise
search
solutions
reduce
the time
your
people
spend
looking
for
information
by
integrating
desktop,
corporate
network,
and
Internet
business
searches
into a
single
interface.
-
Use:
Effectively
apply
information
to your
needs.
Your
people
can use
Microsoft
Office
applications
to
synthesize
business
knowledge
by
quickly
creating
dynamic
and
professional
presentations
and
documents.
-
Share:
Convert
business
insight
into
organizational
knowledge.
Achieve
greater
business
success
by
enabling
your
people
to
communicate
and
share
information
with
peers,
customers,
and
partners-easily,
quickly,
and
cost-effectively.
People
and
teams
can work
together
more
securely
over the
Internet
as if
they
were in
the same
physical
location.
Online
meetings
reduce
travel
expenses,
and
tools in
Microsoft
Outlook
help
people
more
easily
filter,
prioritize,
and take
action
on an
ever-increasing
volume
of
e-mail.
Training
Training
involves
carefully
proceeding
through the
following
phases:
-
Assessing
what
knowledge,
skills
and /or
abilities
are
needed
by
learners;
-
Designing
the
training,
including
identifying
learning
goals
and
associated
objectives,
training
methods
to reach
the
objectives,
and
means to
carefully
evaluate
whether
the
objectives
have
been
reached
or not;
-
Developing
the
training
methods
and
materials;
-
Implementing
the
training;
and
-
Evaluating
whether
objectives
have
been
reached
or not,
in
addition
to the
quality
of the
training
methods
and
materials
themselves
Support
Netnix of
New York
offers a
wide variety
of custom,
packaged,
and
self-help
choices to
support our
customers.
Our service
support
options
provide
direct
access to
our expert
technical
resources,
helping you
minimize
your risks
and maximize
the benefits
of your
business
solution
investment.
Premier
Support
Seven days a
week,
published
store hours
For up to 3
hours of
support.
This plan
offers an
average
guaranteed
response
time of 1
hour
We support
via phone,
remote
connect,
on-site and
email.
Essential
Support
M/F 9am to
5pm
For up to 2
hours of
support.
This plan
offers an
average
guaranteed
response
time of 1
hour
We support
via phone,
remote
connect,
on-site and
email.
Evening
rates are
time and ½
Weekend
rates are
double time
By
Incident
No monthly
fee.
No
guaranteed
response
time.
Evening and
weekend
rates are
double time
We bill per
incident and
hourly
If an
incident
takes more
than ? hour
we round to
the next
hour.
